Extended Stay America - Buffalo - Amherst

125 Inn Keepers Ln, Amherst, NY, United States, 14228show map
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Highlights
6
Guest ratingBased on  17 reviews
Overview

Extended Stay America - Buffalo - Amherst is rated 2 stars and is placed about 7 km from North Buffalo. This designer hotel dates from 1997 and was refurbished in 2012.

Guests can easily get to Walden Galleria Mall, which is approximately 12 km away. The property is set within 4 km distance from the city center.

The venue is notable for the convenient location within a 20-minute drive to Buffalo airport.

Rooms

The hotel offers 119 non-smoking rooms with complimentary wireless internet, a laptop safe, flat-screen television, coffee/tea makers and a writing desk as well as a fridge, a stove and a cooktop. Bathrooms feature a bathtub, a shower and a hairdryer.

Eat & Drink

Every morning at the bar guests may enjoy continental breakfast. Different dishes of American cuisine are served at the restaurant. The steakhouse Bob Evans is about 400 meters from the property.

Services

Guests will benefit from laundry, housekeeping and ironing service along with a free car park, a safety deposit box and a vending machine.

Relax

A tennis court and a golf course are offered for the use of guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of rooms:   119.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Spa and relaxation

Spa centre

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Water sports
  • Snowsports
  • Tennis court
  • Golf course

Services

  • Laundry

Dining

  • Continental breakfast
  • Coffee/Tea in lobby
  • Free breakfast

Children

  • Children's play area

Spa & Leisure

  • Spa centre
  • Sauna

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Telephone

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Bob EvansBob Evans1300 ft1925 Niagara Falls Blvd
Entenmann's Bakery OutletEntenmann's Bakery Outlet1400 ft1960 Niagara Falls Blvd.
Buffalo Roadhouse GrillBuffalo Roadhouse Grill1500 ft1980 Niagara Falls Blvd
White rabbitWhite rabbit1900 ft1750 Niagara Falls Blvd
Carrabba's Italian GrillCarrabba's Italian Grill2400 ft1645 Niagara Falls Blvd
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Boulevard MallBoulevard Mall1.1 mi
Indoor Entertainment of NYIndoor Entertainment of NY1.2 mi
Bryant and Stratton BusinessBryant and Stratton Business1.6 mi
Itt Technical InstituteItt Technical Institute2.4 mi
Albright-Knox Art GalleryAlbright-Knox Art Gallery5.9 mi1285 Elmwood Ave
Buffalo State CollegeBuffalo State College5.9 mi1300 Elmwood Ave
Kleinhans Music HallKleinhans Music Hall7.9 mi3 Symphony Circle, Buffalo
Martin\'s Fantasy IslandMartin\'s Fantasy Island7.9 mi2400 Grand Island Blvd
Beaver Island State ParkBeaver Island State Park8.0 mi2136 W Oakfield Rd
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Getting around
Airports
Buffalo (BUF)6.4 mi
International (IAG)9.6 mi
Train
Buffalo Depew Station8.3 mi
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Reviews
5.8
Guest ratingBased on  17  reviews
  • 7.4
    Very good

    Bed was great but breakfast was poor.

    No sitting area for guests.

  • 6.6
    Good

    good local area.

    Smells from other people cooking traveled to all the rooms.

  • 4.2
    Guest rating

    Staff behavior was good but they must hire few more people. Most of the time there was no one at the desk to attend and one has to wait.

    There was a lot of smell in the room as well as corridors. Seems it was a smoking room which was closed for a long time. Requested to change the room but they said no other room is available. Breakfast was included in the room fare but it was as good as nothing.

  • 6.2
    Good

    Room was clean, bed comfortable. Hotel relatively quiet.

    I was surprised to find that the kitchenette had no dishes, glasses, cups, utensils, cooking pots etc. I had purchased food to have during my stay. So that I did not have to eat in restaurants. While the coffee in the lobby was good a coffee pot in the room would have been better. Provide at a minimum a couple of plates, glasses, utensils etc. Also coffee in the room would have been preferred. Guests sitting on the floor in the hallway.

  • 2.4
    Guest rating

    Actually nothing

    It was the worst choice perhaps. We were given smoking rooms on the pretext that we asked for them. I don't think there was any such choice at the time of booking. The policy not cleaning the room for short stay(< 7 days) is worst. The cleaning should happen every day, Towels may be changed on request. For name sake they include breakfast(only muffins and coffee which also vanishes quickly)

  • 2.8
    Guest rating

    Though I lack first hand experience, the facility and staff is how I imagine a minimum security prison. The facility was dirty, dingy and run down; the staff was cold, impersonable and maintained a distrust for their clients. Ordinary amenities were available only upon request, if at all. For example, none -- repeat, none -- of the basic kitchen supplies were supplied. Only upon asking - not at check-in -- were we told, "You've got to ask for them. Here's a list, whaddya want? We keep stuff out in the back room." A few minutes later, we were presented with a container to self-carry the dishes, utensils and toaster back to the room. Fresh (paper thin) towels? Bring your used linens to the front desk for a trade in. "Oh, you want a bath mat, too? You didn't say so!". Weekend bonus -- a howling 75 lb. dog, third world aromas and burning incense. At check out, a polite response for a receipt earned the response, "You booked on line; you should have already got one." Oh, and try calling ahead (at 7pm) to alert of late arrival. No answer; no recoding.

  • 2.4
    Guest rating

    Nothing

    Eggs??? I think they would charge $1000 for this room for providing eggs in the breakfast. All that they provided is - coffie, Quaker Oatmeal packs, a couple of apples. My booking was for a "Non-Smoking", Two Queen Bed Room. But, we were given a stinking Smoking Room. When protested, the advise from the lady at the desk on night duty (Angela) was to take it or leave the hotel. It was around mid night so no other option but to accept. When I said you are not helping Angela says don't book a room ever and she is not bothered if we do business with the hotel or not. She was very rude. She says, the hotel is not responsible for bookings made via a 3rd party like "Booked.net". They don't have to honor 3rd party bookings. There were a lot of bugs in the room and water was coming out into the room from the bath tub. Note: Note: The lady who came on duty in the morning was polite & ok to dela with. However, she couldn't help much though.

  • 7.4
    Very good

    Better pillows, better breakfast items.

  • 7.8
    Fabulous

    It was ok on the hotel

  • 7.8
    Fabulous

    I enjoyed the spacious room, the fact the hotel was quiet and clean all around inside.

    The room was freezing when we walked in and never really got as warm as we would have liked. Only one eye on the stove worked which made it longer when cooking.

  • 5.0
    Guest rating

    the bed was very comfortable and pillows. room was very clean

    We had to go to get tour own toilet paper. the hall way lobby floors were dirty both days. Calling it free breakfast is insulting. almost all was gone by 8:00 except for the apples. I have never written a negative review before

  • 4.6
    Guest rating

    staff was very friendly

    room was not clean, bathroom had moldy areas, no room service,

  • 4.6
    Guest rating

    Kitchen had NOTHING supplied-every item had to be requested at the semi-manned front desk. A real inconvenience for a late arrival, not expecting this. I needed a fork to eat dinner. No coffee maker available for my room.

  • 7.8
    Fabulous

    full kitchen was great

    grab and go breakfast there wasnt enough !!!!

  • 4.2
    Guest rating

    We reserved a non-smoking room and received a smelly smoking room. Staff said they could not change it because it was booked through Booked.net and only boooking.com can change it. Had to sleep with windows open, heard all traffic and noise. Second night hotel staff banged on our door wondering if candle in window was ours, it was not. Couldn't sleep after that with 10 hours travel next day. We were told the manager "might" give a refund, haven't heard a word yet.

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Highlights
6
Guest ratingBased on  17 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Buffalo (BUF)6.4 mi
International (IAG)9.6 mi
Train
Buffalo Depew Station8.3 mi
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room